NATIONAL HUMAN RIGHTS INSTITUTIONS AS A HUMAN RIGHTS PROTECTION MECHANISM: THE CASES OF THE OMBUDSMAN AND HUMAN RIGHTS AND EQUALITY INSTITUTION OF TURKEY Subject or Area of the Complaint 2016 2017 2018 2019 Public personnel regime 1759 4803 4705 5170 Education, youth and sports 669 4480 2079 1782 Labor and social security 556 1953 4319 2366 Justice, national defense and security 338 1126 1202 3250 Services carried out by local administrations 368 927 1122 1971 Economy, finance and tax 326 708 587 1568 Forest, water, environment and urbanization 120 568 427 478 Transport, press and communications 107 457 301 1188 Human rights 303 352 331 234 Ownership rights 155 341 364 493 Healthcare 110 283 313 427 Children's Rights 137 245 786 459 Energy, industry, customs and trade 111 222 274 414 Other 217 133 117 90 Disability rights 104 129 117 435 Civil registry, citizenship, refugee and asylum seeker rights 21 99 208 223 Social services 58 78 106 165 Protection of the family 17 77 59 105 Food, agriculture and livestock 20 68 78 76 Science, arts, culture and tourism 15 56 59 65 Women's rights 8 26 31 9 5519 17131 17585 20968 TOTAL 65